Welcome to Referral Labs. These Terms & Conditions outline the rules and regulations for the use of our website and the services provided by Referral Labs. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or services.

1. General Terms

  • Referral Labs reserves the right to modify or terminate any part of the website or services at any time without notice.
  • You agree to use this website for lawful purposes only and not to engage in any conduct that would harm Referral Labs, its affiliates, or any third parties.
  • The content of this website is for general information purposes only. Referral Labs does not guarantee the accuracy, completeness, or suitability of the information provided on this site.

2. Use of Services

  • Eligibility: By using our services, you represent that you are legally capable of entering into binding contracts and are at least 18 years old.
  • Booking Tests: When booking a test through our website, it is your responsibility to provide accurate and complete information. Referral Labs is not liable for any issues arising from the submission of incorrect or incomplete information.
  • Test Results: Referral Labs strives to provide timely and accurate test results. However, we are not responsible for any delays or inaccuracies caused by factors beyond our control.

3. Payments

  • Payment Methods: We accept various payment methods, including credit/debit cards, UPI, and online banking. All payments must be made in full at the time of booking or upon receiving services.
  • Refund Policy: Once a diagnostic test is booked and payment is made, cancellations and refunds are subject to our Refund Policy. Refunds are only applicable in cases where tests are canceled by Referral Labs due to unforeseen circumstances.
  • Pricing: The prices for our services are subject to change without notice. Any price changes will not affect tests already booked.

4. Home Sample Collection

  • Referral Labs offers home sample collection services based on availability in your area. Appointment times are subject to confirmation, and while we strive to meet the scheduled appointment, we are not responsible for delays caused by unforeseen circumstances.
  • It is your responsibility to be available at the scheduled time and location for sample collection. If you miss your appointment, Referral Labs reserves the right to charge for rescheduling or cancellation.

5. Medical Disclaimer

  • The diagnostic services provided by Referral Labs are intended to assist healthcare professionals in the diagnosis and management of medical conditions. We do not provide medical advice, diagnoses, or treatment.
  • Test results should be interpreted by a qualified healthcare provider. Referral Labs is not responsible for any misuse or misinterpretation of the test results by the patient or third parties.

6. Privacy Policy

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

7. Intellectual Property

  • All content, including text, images, graphics, logos, and software on this website, is the property of Referral Labs and is protected by copyright laws. You may not copy, distribute, or reproduce any content from this website without our express written permission.
  • You are granted a limited license to access and use this website for personal, non-commercial purposes only.

8. Limitation of Liability

  • Referral Labs is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or services. This includes, but is not limited to, any errors or delays in the provision of diagnostic results.
  • In no event will Referral Labs, its directors, employees, or affiliates be held responsible for any damages arising from your use or inability to use our services or website.

9. Third-Party Links

Our website may contain links to third-party websites or services. Referral Labs is not responsible for the content, privacy policies, or practices of any third-party websites. You access such websites at your own risk.

10. Changes to Terms & Conditions

Referral Labs reserves the right to update or modify these Terms & Conditions at any time without notice. Your continued use of the website and services following any changes constitutes your acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts located in [City].

12. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

  • Phone: [Phone Number]
  • Email: [Email Address]
  • Address: [Physical Location]

This sample provides a comprehensive framework for your website. Make sure to customize it with your specific business details, such as the refund policy, pricing terms, and city of operation. Also, consult with a legal expert to ensure compliance with local laws.